Poetry Plus´ profile

Reviews (4)

Greenfingers

Satisfactory quality and fair price.

I ordered picnic bench, not installed yet, but I can feel it's of solid pine of decent quality. Really impressed.
Love it. Happy shopping.

Variete ltd

Smooth deal. Not very impressed by the quality.

Delivery is not very soon but still it was quite a smooth deal. I am happy about the purchase. Only shame is the quality. It's called Sol dressing table for about 75 pounds. Variete has very good price but when I installed them, I found the bottom of the draws are only very thin flimsy board and it is not solid pine to me, more like veneer wood, unstable and very light too. but maybe other companies are selling the same quality. it is the shortcoming of online shopping.
Thanks for the service anyway.

Coopelectricalshop

No hassle,quick,on spot service.

Love this company for their quick free delivery and reasonable prices. We ordered from them TV before, last time we forgot them, ordered fridge and washing machine from appliancesdirect.co.uk and waited and waited for delivery that postponed and postponed for they had actually no stock. In desperation and disillusion we cancelled and ordered from coop, they both came within two days. What a saviour!

Appliances Direct

Estimated delivery means no delivery. stop waiting my friends, cancel.

I really hate to recall how terrible those days in late July and early august when I was waiting for my order of a fridge freezer and washing machine. My life was upside down. They postponed and postponed with delivery as there had no stock at all, when they suggest another delay for about 10 days, I said cancel them.They then did try to be in contact frequently but no positive solutions apart from asking me to wait, not even to offer alternative products.
I cancelled and ordered from another company and then delivered both within 2 days!!!
I really don't understand why they have to list line those products they may never able to get from factories. It is so disgraceful to keep people waiting for nothing, especially delays and delays in short notices. For God's sake, stop it so no one else would have to experience what I have gone through. Nightmare.

100002443048809 found this review useful

21 August 2012

Reply from www.appliancesdirect.co.uk

Dear Poetry Plus,

Thank you for your review, we do take all reviews seriously - the good and the bad.

I am really sorry to hear that you didn't have a good experience in terms of the delivery of your order and had to cancel due to the continuous delays.

Although you have already cancelled and purchased elsewhere I would appreciate if you could send me your order details to sarah@appliancesdirect.co.uk so that I can investigate this further. This is the only way we can improve.

Many thanks, Sarah Lawson
Customer Experience Manager, Appliances Direct.

Poetry Plus´ profile

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Poetry Plus
Reviewer
1972
United Kingdom

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Moralistic and honest, shop online a lot.