Phil Lamb´s profile

Reviews (4)


Professional and exact

Delivered on time, the right price, couldn't ask for more.


Change is constant - Standards are always high

In the years I've been a member, the club and its interface with the membership has continually developed, someone somewhere is doing a very good job. It gets better continually and reflects the views of a significant majority of the members; you cant keep every one happy but the club is doing a very good job which deserves recognition.


Need a temporary cover note?

Esure were the cheapest insurer for my elderly 4 wheel drive, the deal was more than acceptable! However my car was due a service and the garage rang the afternoon before my service with the reg of my courtesy car, apparently they insist on fully comp cover. As I needed a cover note the following morning, email would not be quick enough, the customer service number is available online.........but its an 09number £2.00 a minute. mmm if it takes 10 minutes to sort out the issue the price doesn't seem quite so good. Beware.......


Am I just Lucky to get superb service from FU

I moved to FU using the MSE link to uswitch and duly received my free case of wine from Virgin Wine. A good start, I was then supplied with smart meters which give me access to my gas usage every 24 hrs and electric usage every 30 mins. its all displayed on graphs that I can access on my phone.. Every bill has been delivered by email and has been correct. I've rung the company once and that was quick and efficient, I am very happy with the service and the delivery. I will monitor the prices once I've had my 12 month dual fuel rebate and if there's a cheaper deal I'll I'll switch again. Although I now have a rule that the 'new' supplier must be at least £60 cheaper as I charge that for an hour's admin.

19 September 2012

Reply from First Utility

Hi Phil

We are pleased you have found switching to First Utility such a positive experience
and would like to thank you for your review.
We constantly strive to keep our tariffs as competitive as possible so when you are
reviewing prices at the end of your first year please do use our quote
calculator to see what new tariffs are on offer.

Kind Regards,
Customer Services, First Utility

Phil Lamb´s profile

profile image of Phil Lamb
Phil Lamb
Edinburgh, United Kingdom


Still building ships........