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Reviews (1)

Play Asia

Excellent customer service

I recently made a purchase with and I have nothing but good things to say. I started out with some questions on a product I wanted to buy and I received a response as soon as their shop opened.

I then proceeded to place an order however my bank was giving me some issues so I had to place it again the next day. Play-asia noticed that I had two pending orders and promptly asked me if one was a duplicate before making any assumptions. I of course let them know that one was a duplicate and it was resolved immediately.

The item I bought Final Fantasy XIII-2 Asia came with free shipping but I opted for FedEx which costed me about $15. I felt the speed increase and peace of mind was worth the extra money. My item was shipped within 24 hours of placing my order and had I not placed the order right before the weekend I probably would have had it in two days, though it arrived bright and early on Monday just before my shift at work started.

Their packaging was good, double bubble wrapped and the order even included a $5 coupon for my next play-asia purchase. The game worked as advertised and I couldn't be happier. For all of your import gaming needs I would say go with play-asia. To me customer service goes a long way in who I do business with. They have proven themselves to me which means I will be placing many more orders in the future.

Patrick Bostwick´s profile

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Patrick Bostwick
Phoenix, United States