I ordered a practice amp on price, with next day delivery guaranteed. Received calls and e-mail advising model I had chosen was damaged and no more were in stock, but a more expensive model was offered at the same price.
My own movements meant that I did not get to receive or see the messages until after working hours on the expected delivery day.
I emailed acceptance of the new offer and, despite the fact that I had been unable to be contacted, received a mail apologising for the delay first thing in the morning.
My new order was placed and the amp arrived following day as promised. I got a better amp than I had expected for the price (and very good it is too). This was impressive but what impressed me more was the rapid contact and sterling efforts to reach me, when there was a problem, and the very quick responses to my emails when I sent them. First class customer service.
This company is bookmarked by me for all future audio purchases.
I ordered a TV speaker system from them on price. Not having heard of them before I checked the website and confirmed them to be a large chain operation mainly in the North of England.
I was informed that they had stock, my order was dispatched within 24 hours and it arrived the next day.
I needed a new 700w power supply for a desktop. The site had a comprehensive range, well described and at good prices. I selelcted and ordered the one I wanted and it was delivered very quickly. It works perfectly.
A great place to browse and shop!
I ordered a Kitty Oral Irrigator at a good price. Response was excellent, e-mail confirmation of order and dispatch were sent., giving contact numbers should anything need to be queried.
The Irrigator was delivered two days after notification of imminent dispatch.
I found what I wanted at a very low special offer price: I was told all about progress and when delivery was expected. Great service.
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