I bought a tent and then someone in the camp site, the first time I used it, sat on my tent and snapped a pole. Ellis Brigham were very easy to get hold of over the phone, they provided their 01 number next to their 08 number giving you the choice which to ring, answered the phone promtly and were very polite and help full, ordering me a new part right away. A professional service and I will use them again.
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