Maplin

Horrible, the item is missing, money not refunded

I bought a A65KB 500 GoFlex Port Black hard drive
paid around 50 £, it got broken in one month, so I gave to the store back for repairs, The Maplin didn't get into a contact with me in two months time when I phone them back, the customer services told me that item has been shipped by royal mail and it wasn't delivered back, when I asked for a tracking number I've been told it was delivered by second class and because I didn't contact with them in two months the Maplin don't take any responsibilities,
eventually the item it's gone, and money paid for the item it's gone too
I would not recommend this shop, People avoid having business with the Maplin, thieves !!!