I ordered some 4x2 tanalized timber to construct a frame for decking and some other bits and pieces. I was contacted via email saying it would be delivered on the 20th August 2012. I had a phone call on that day from the driver saying he would be 15 mins, great, 2 hours later no wood, did 1471 and phoned the drivers mobile, he said I have delivered it it's on the garden at the back of my house next to the pond, I have no pond I said to the driver, he said you have. The driver had delivered it to the wrong house, 1 hour later he turned up with my wood. I was totally disappointed, the wood is poor quality with lumps out of it, it was also twisted, bent and unusable not fit for purpose. I have sent a email but had no reply, so customer services are rubbish.
I was going to order my decking from Edecks, but I will be looking for another company to supply me.
Be warned Poor Quality Timber.
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