JC Somerset´s profile

Reviews (1)

PRC Direct

Long Delivery But Worth The Wait

No problems with checkout, card transactions etc, just a few points about delivery which means this review is a 4* not 5*.

After purchasing a 51" TV at the very end of July and choosing the FREE Express Delivery option via PRC Direct's website I was a little upset when I had no TV over two weeks later.

Although, communication is good via email which lets you know when your items have been dispatched and I did get a free Blu-Ray Player and HDMI lead which were delivered quickly.

It's the large items (over £400) which take the time as you need to wait for a call back from Sales to verify you're an actual customer. This came quite quickly though and they explained that delivery would take a little longer as it was a specialist large item (Plasma). Communication from the courier was pretty good, no ability to track however, but very helpful on the phone.

When my delivery didn't make it the first time (van broken down) I was obviously gutted but Karl from PRC was spot on when I spoke to him regarding the issue.

Overall, the price was unbeatable, so if you are ordering a large TV from these guys it will be worth it, just be prepared to wait a little while, or take the paid for delivery option - I'm sure this will get to you quicker...

JC Somerset´s profile

profile image of JC Somerset
JC Somerset
United Kingdom