The designer who visited assured me that the design I had selected would suit my requirements but weeks later customer services called to say it wasn't available to me and I'd have to do without that feature - after my deposit had been paid! I had pretty much no choice but to go ahead with a style I wasn't entirely happy with… not great!
Whats more, the fitter damaged my paintwork, took longer on the job than anticipated and left all the off cuts behind for me to clear up (I was 5 months pregnant)...
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