Booked our computer in at local PC World (26July)store for a repair(power problem on/off switch didnt work.Staff member didnt seem to know how to book an item in(40mins process took)
I contacted staff at store next afternoon(27July) to advise we did not want to bother with Data Back Up which was offered in our service plan,and was duly assured thats fine we will send computer away for repair,it will be leaving store on (29th July)
3Oth July we got text saying our item will be ready for collection instore on 06th August.We got a further TWO texts the day before to remind us to pick up the item.Went to collect item,it was still sitting in store....NOT HAPPY......Know HOW staff could not give a damn........Been twice since to collect item,now told still waiting for parts to be delivered...new date is Sat 25AUG 2012......4 weeks to fix an ON/OFF BUTTON!!!This company is a SHAMBLES.The MANAGER REFUSED TO COME TO THE PHONE SO I COULD MAKE A COMPLAINT........DO NOT USE THESE IDIOTS.
We are now going to a TV company to highlight the problem and to make people aware NOT TO USE THESE COWBOYS!!!!!!
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