Instructions for collecting the pass should have indicated it was in a Kiosk, spent some time looking for the correct number on the road before I noticed the sign on the Kiosk.
Would not buy again, as you had to 'run' and do a few things in a day to get value.
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Thanks for the feedback we have updated our website and the kiosk now has a sign on top with Tourist Island written on it. This should hopefully make it easier to find.