I needed a replacement tyre for my caravan and National were the easiest to use and best price. I selected the tyre, had an online "chat" with a helpful advisor who confirmed it was suitable for a caravan and selected my nearest fitting depot. I expected to have to leave the wheel with them but they were ready for me and I was done in about 10 minutes. Very pleased.
I'd never used Keen Gardener before but they offered a good deal on the Hozelock Auto reel. I use internet shopping a lot but Keen Gardener were best-in-class in the information they sent me. I was kept up to date on progress, which saved me "tracking" my order as you often have to do with others. I even got an email with a time-band of 1 hour when it would arrive - and it did, with 5 minutes to go. Well done, I'll have have no hesitation in using them again. And the Hozelock Auto reel matched all the excellent reviews it has. Why did I put up with my old hand-wound reel all these years !
What a fantastic range of stuff in their listings. They clearly keep it up to date - I contacted them about an item showing out of stock and they replied right away to confirm when stock due. I ordered other things and response and delivery was very impressive. Their product descriptions look like their own, not cut-n-paste jobs. Well done.
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