matthew ward´s profile

Reviews (2)

Greased Lightning

good products poor picking

I've been using greased lightning products for a few years now and can't rate their products enough especially the showroom shine, it leaves a great shine, the water beads straight off and once you've built up the layers cleaning is a breeze ( no more scrubbing tar and damaging the paint).

The reason for three stars is due to my last experience when ordering, I ordered the engine and fuel treatment (which is also great) on a buy one get one free deal. I was unsure if you had to put two packs into your basket or just the one so I contacted them through facebook to ask but no response, in the end I bit the bullet and just ordered the one pack in the hope I'd receive two. When it arrived only one pack came so I called the premium number to let them know I wanted the frew pack and it turns out that I did only have to buy the one pack and it was a picking error no where on the order form did it say bogof. They did send the free one out but if I didn't chase it I woukd have missed out and still no reply through Facebook.

17 October 2013

Reply from Greased Lightning

Good Morning Matthew

Firstly can I thank you for your most recent order and thank you for your kinds words regarding our product showroom shine.

We would like to apologise for any confusion with regards to our latest Buy one get one free campaign, since this campaign we have looked into the way our customers will purchase deals making things much clearer to all customers at checkout process.

We apologise that you had to chase for your promotion item and we can assure you that we have taken measures to correct this issue.

Kind Regards
Tony
Customer Services

Tiny Tots Direct

Great service better prices

After searching all over the internet for a good price on the pushchair I wanted I finally came across tiny tots and I'm glad I did, not only were they the cheapest by far the service was great too. Ordering was simple and delivery was very fast. The pushchair came well packaged and working perfectly

matthew ward´s profile

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matthew ward
Reviewer
United States

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