Adrian Watkins´ profile

Reviews (1)

www.confetti.co.uk

Product was not as advertised

The engraved cufflink box was actually digitally burned onto the product and not engraved. While this is technically not Confetti's fault (as they offered me a refund, alas time was too tight to send back), the product is mis-sold and after a long debate with Confetti, the product information is still the same on their website. This is mis-selling: engraving is defined by the dictionary as "cut, carved or etched" - this is none of these, it is digitally burned. Alas, the case is now closed. Highly disappointing.

24 August 2012

Reply from Confetti Celebrations

Dear Mr Watkins

Thank you for your feedback.

Although manual engraving is exceptionally beautiful, if is impossible to guarantee that the exact type face will be used throughout each item.

As many of our customers purchase multiples of our laser engraved items, it is of the utmost importance to us to ensure that they receive the exact typeface on the multiple items. Laser engraving ensures both a high level of quality and continuity.

Kind regards

Lynsey McAuliffe

Adrian Watkins´ profile

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Adrian Watkins
Reviewer
United States

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