I shopped around for the best deal on a holiday for our 20 years wedding anniversary next year. I came across 'Holidays Please' some way down the line. I talked to the agent, Nicola, who described her own background and experiences including her own personal experience of the resort I had in mind. She immediately connected with the description of the kind of holiday I was looking for. I can compare this experience with face to face consultation at my local high street travel agent who did not ask the right questions and did not commit very much. Nicola said all the right things, including her own appreciation for my booking.
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