Six weeks on and my order still hadn't arrived (that's half the 'use time' of a garment aimed at a 0-3 month child!). I was made to feel guilty for daring to ask what had happened and have been fobbed off with various excuses as to why they can't provide me with a refund (today's excuse is that they're moving warehouse).
And don't believe the 'free delivery' tagline - you will be charged!
In fact, the only area where this company has shown any efficiency was in extracting payment from my account the second the order was placed.
* * *
Since posting this review, I have indeed been contacted by the company and put under intense pressure to remove it.
Apparently, this review not only ruined their holiday but is going to destroy their business and make them and their three children homeless. Obviously, this is not my intention nor my wish, but I stand by my account as an honest reflection of my experience.
I do wonder, however, how many others have removed their negative reviews as a result of such emotional manipulation?
Gary Baker found this review useful
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