so they offered me £83 for my blackberry which has always had a screen protector over the screen. I get my freepost envelop and send it off. A couple of days later i receive an email from them saying my phone is only worth £30 due to excessive scratches on screen!! When i rejected the offer they said i had to pay £8.95 for them to return my phone!! Its so ridiculous on so many levels. There are no scratches on the screen. If there were scratches on the screen surely it wouldnt devalue it by £50!? I also sent it recorded delivery which cost 95p, to charge £8.95 seems excessive to return it, but i guess if they do this to a percentage of everyone who sends in phones they must be raking it in. CON MERCHANTS - AVOIIID!!
Allan Davies found this review useful
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