Jo Simpson´s profile

Reviews (2)

Dreadful Customer Service -see no evil, hear no evil to complaints!

I placed an order which was incorrect and incomplete. The first instance I complained was communicated with and while they resolved the issue with one item they have completely ignored the 2nd half of the orders mistakes. I've now written to them 8 times to get this problem fixed and heard nothing back.

Motunrayo Oladimeji-Aliu found this review useful

Universal Star Registry

Not exactly Steller

It was alright but having paid for the premium delivery we were incredibly disapointed when there was a major delay which ruined the surprise of the gift and the significance of the event. Customer service was below par.

23 August 2012

Reply from

The star package was sent in time but unfortunately there was a problem with the royal mail delivery service, the star package arrived slightly later than expected and as a good will gesture we refunded the delivery costs.

Jo Simpson´s profile

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Jo Simpson
Female, 1986
Portstewart, United Kingdom