Jo Simpson´s profile

Reviews (2)

Everything5pounds.com

Dreadful Customer Service -see no evil, hear no evil to complaints!

I placed an order which was incorrect and incomplete. The first instance I complained was communicated with and while they resolved the issue with one item they have completely ignored the 2nd half of the orders mistakes. I've now written to them 8 times to get this problem fixed and heard nothing back.

Motunrayo Oladimeji-Aliu found this review useful

Universal Star Registry

Not exactly Steller

It was alright but having paid for the premium delivery we were incredibly disapointed when there was a major delay which ruined the surprise of the gift and the significance of the event. Customer service was below par.

23 August 2012

Reply from universal-star-registry.com

The star package was sent in time but unfortunately there was a problem with the royal mail delivery service, the star package arrived slightly later than expected and as a good will gesture we refunded the delivery costs.

Jo Simpson´s profile

profile image of Jo Simpson
Jo Simpson
Reviewer
Female, 1986
Portstewart, United Kingdom

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