Requiring a good security suite I tried several, including AVG, which turned out to be one of the worst, if not the worst security suite. Purchased on January 14, 2013.
I applied for refund virtually straightaway, by March I still had not got a refund.
I rang on March 12, 2013 to ask where my refund was.
I then received an email stating that I was not entitled to a refund as I asked for it on March 12, 2013 and their policy was no refund after 30 days, I rang AVG to explain that I had not asked for a refund on March 12, 2013 but in fact had asked for refund in January 2013, proof was eventually found that I had indeed asked for refund in January.
I was then told that I could have a partial refund but not a full one, it shows that their administration is as poor as their software.
Purchased from a AVG at your peril.
I asked iyogi to fix a fault on my computer and all they did was make it worse, they never fix the problem and somehow and for only reasons they know deleted completely another program, when I got my engineer in he said that they had made a complete mess. It took him hours to rectify their faults.They took £60 cancel fee (rip off) even though I cancelled because of there incompetence, it has taken weeks (still not paid) so far to get a refund of any description, steer well clear of iyogi.
I have always used Amazon who are superb, but my carer said to me try eBay, I said I would for a very cheap items to see what they're like, the items sent was absolute garbage and went straight into the bin, on contacting the Seller (several times) I got no reply, on speaking to eBay about the problem they were not interested and were absolutely useless. I have cancelled my account with eBay, getting one was the worst thing I've ever done, cancelling ones account seems to take forever and I am not sure whether I have or not. Amazon are for customers, ebay is for money, even there so called help line is VERY expensive, Amazons is free.
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