Ordered and paid for bed protectot pads with tabs, received bed protector pads WITHOUT tabs. Making enquiries by phone, an immediate refund was arranged with no quibble and a more than acceptable apology. The ordering experience, including the arrangement of VAT exemption, as well as the customer service to rectify the error was a simple pleasurable experience.
All good and very pleasant to deal with apart from a small hiccup on delivery address but fortunately no harm done. Also had to chase for a receipt as one had not accompanied the delivery but it was received within two days of requesting.
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