I'm yet again dealing with the fallout from Trustpilot allowing customers to make false and incorrect reviews with no recourse. I have provided documentary evidence that the customer's allegations are incorrect as well as confirming that under UK consumer law his complaint should not be directed at us but someone else. Trustpilot refuse to acknowledge rules governed by UK law and allow someone to continue a crusade too try and damage our brand.
Duncan Beech found this review useful
I've been running Superstar components on my bikes for the last couple of years and they've always performed faultlessly - from simple items like brake pads, through to handlebars, rotors, grips and custom wheelbuilds.
Everything has been bang on - and I'm no lightweight XC gaylord - I race Enduro at international level (EWS and SuperEnduro) as well as domestically. Never had a single problem and will continue to use Superstar parts for many years to come.
I recently bought and booked a hotel deal for a holiday for me and 7 friends - in fact we bought 4 vouchers so that all 8 of us could travel.
Because it was a group of 8 men on an action sports trip, we obviously didn't want double beds(!) and the customer service people at dealcloud were very helpful in helping us confirm this requirement and the dates with the hotel.
I've bought on most of the voucher sites and would say that this company is the easiest to deal with and also pretty quick at getting back to you. Can't say fairer than that!
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