Ian Roberts´ profile

Reviews (1)

Scan Computers

Good service and very well build PC.

I purchased one of their 3xs systems with a few modifications. The system is very good and has an excellent quality about it. I am reasurred with the build process and quality checks that they carry out that I have a system that will last me for some years to come.

I thought about dropping the number of stars given to four due to the length of time it took from order to pick up. They state that it should take 10 working days but for me it was 15. The reason I decided to stick with 5 stars is that when chasing the delay a supervisor from their build department was honest enough to admit to an error on their part. They then went on to correct this error by quickly progressing the build without compramising the quality.

I've always felt that a company is best judged when things go wrong and how they recover from it. Scan, for me recovered the situation quickly and where good enough to include a free keyboard for the trouble.

Ian Roberts´ profile

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Ian Roberts
Reviewer
1970
United States

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