This is the second PC ordered from Cougar Extreme.
Both arrived ahead of the expected delivery date, I requested a phone call on the day prior to delivery to ensure someone was at home. Unfortunately they wont deliver to an alternative (work) address.
On the day of delivery I had an email giving me the name of the driver and an expected arrival time (to within an hour), which duly happened.
On both occasions I ordered machines without an OS but the image boots to Win7 - all I had to do was enter one of our MS Passport keys and off we went! Excellent
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