We brought our rug from "Fringerugs" a couple of years ago & were extremely happy with it ,although after a month or so we noticed that some of the pile/ cottons were pulling out from the weave in several places . After getting in touch with" Fringerugs" & explaining the problem they replaced it almost immediately (within a day or two ) without any fuss or bother & they were really helpful to. I would totally recommend "Fringerugs " 100% & would buy from them again without a doubt. Customer service second to none.
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