Overclockers UK

Avoid - the OCUK service is getting worse

Been ordering from OcUk for years, but recently found that when things go wrong with deliveries - the customer service goes down with it.

Recently ordered some ram with next day delivery. Not only did it not show up (after paying for next day delivery) - the order tracker shows the order as complete, but the DPD delivery company never collected the shipment.

Just about to run it through my banks fraud department because overclockers will not re-imburse my account.

Tom Ford found this review useful

27 November 2012

Reply from www.overclockers.co.uk

Dear Jason, I have checked on your order and you are correct, the DPD shipping status shows delivered and signed for by "SHARP". In such a case, this is out of our hands unfortunately, as this is beyond our control. In such a case, we should have raised it with DPD at least so that you would have gotten your money back. One of my colleagues will contact you shortly to give you a voucher for 3 full games for free as a small token.