I recently bought a Felt Z95 road bike from Global Bike. Having spent a lot of time researching bikes to buy, I had narrowed it down to either a Giant Defy or Felt F95. I was looking to take the bike with me to Cyprus which put a number of firms off, however on calling Global Bike it was clear I was dealing with a team who take pride in what they do. Firstly the team advised that if I went for a Felt, the Z and not the F would be better suited to my needs, not least I have a troublesome back, and that packaging for Cyprus wouldn't be a problem...they would assemble and test the bike, before repackaging in the original box for the flight. The bike duly arrived in the original packaging, with secure taping etc...for the flight. On arrival in Cyprus the bike had been set up and then carefully disassembled to enable me to rebuild in a short space of time. If I had one minor criticism, it would be that an 'idiots' guide would have helped - particularly with the breaks (there is a lever you flip down to set the brakes...I had never seen one before and it took a while to find this and solve the slack front brake issue). Overall though superb, Global are clearly passionate about their business and really do value their customers...their price was the best on the market, and the advice given and packaging of the bike were first class.
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