The only trouble I had was when I wanted to log in to the website to review my order, my username, password and reference number were not been recognised by the website. I emailed customer services to see if there was anything I could do and how my order was.
I received an email back in about 30 minutes saying the numbers I had were correct so they couldn't think why it wasn't working but they said my order was been processed and should be sent the next day. It was and I received it a couple of days later.
I had no other problems and was very impressed with their quick response.
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