Katrina´s profile

Reviews (3)

Bathstore

Could do better

A very good quality product supplied fast however the guy manning the phones at the bury branch let the company down. I phoned to ask if they supplied rings with the shower pole to be told " shower poles, we don't sell shower poles we are Bathstore" I then panicked thinking I had in fact bought from a fake store!!!!! I then explained I had got the phone number from the same website!! Train your staff!

13 January 2014

Reply from Bathstore

Hello Katrina,

Thank you for your feedback; the service that you have received from the store is indeed regrettable. May i assure you that this is not the level of service that we strive to achieve and as such, your comments have been forwarded onto senior management over the store for investigation internally. I apologise for the frustration caused and if you require any further assistance then please do not hesitate to contact us.

Kind Regards

Jodie
Customer Service Team
08000 232323

Cult Pens

Fabulous service

Very excellent service and a good quality product ( even supplied a free sample gift) my daughter is yet to try as its a Birthday Present. Thank you , will most definitely buy from you again

Mazuma Mobile

Superb fast service

Got a good price for my blackberry very fast. More than happy!

Katrina´s profile

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Katrina
Reviewer
United Kingdom

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