Quick answer when I called the number on the printed off email confirmation sheet. Not quite as quick meet by their rep when we arrived at pre-arranged drop off point. Had to call 20 mins before arrival to arrange meet (following instructions on confirmation sheet) but upon arrival at gatwick airport drop off, we had to wait a further 20 minutes for rep to arrive...frustrating!
No idea where my car was taken to be parked but upon our return to the uk after calling to inform them that we were at baggage collection, a rep was there waiting with our car at the same place as drop off. They'd actually tried calling me to see where I was...bit cheeky after they faffed upon our departure day. No extra mileage on my car, so overall pretty happy.
Used it because it was cheaper than one of the drive to a car park and get a bus type system.
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