I came across this site searching for a new Dyson DC41. They have the best price on the net, no one is close. I read reviews that made me hesitate but I finally figured I'd give them a try, I didn't need a new vacuum next day so I'd role the dice. I ordered on Sunday and Thursday morning I had an email with the tracking number showing they shipped Wednesday night and delivery would be Monday. Monday came and my new vacuum was delivered, 6 business days. They charged $10 for shipping so I think that is very good turn around on my order. My Dyson arrived in excellent shape, just as if I picked it out at the store. I didn't try to contact them so can't comment on customer service response, I didn't need to. Well worth the huge savings on a new Dyson. I'd buy from them again with no hesitation. If you need a vacuum ASAP, pay the higher price, if you can wait 6 business days, you can't find a better value.
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