Paul Cooper´s profile

Reviews (2)

My Tuxedo

Dealt with an issue well

I ordered a size 7 hat, but the one that was delivered was slightly too small, 6 7/8. The problem was I needed the hat at Ascot the next day. So My Tuxedo agreed that it would be fine for me to use the supplied hat (carefully!), that I would then return it and they would replace it with one of the correct size.
A pragmatic and understanding solution.

Ellis Brigham Mountain Sports

Buying skis

I had some difficulty with ordering on the web-site. It wouldn't accept a different delivery address from the address of my card, but once the same address was inserted for delivery the transaction went through fine. I called the phone line the next day and the young man couldn't have been more helpful. He sorted out the change and the product arrived without any further problem.

Paul Cooper´s profile

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Paul Cooper
Reviewer
United Kingdom

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