I purchased an oven through comet in March. The oven is less than 6 months old, and it already has rust on it, when I phoned them to advise them of this, they advised me to go to B@Q and touch it up!!! as it was a cosmetic fault there would be nothing they could do, after a number of emails advising me I would have to pay for the engineer to come out to inspect the oven which would costing me a further £70.00, I was getting no where. So I had to involved trading standards, who have been excellent and at the moment are advising me on my rights, and how to write the letters to Comet, which so far is good. As to the outcome of this I will have to let you know, but I know I will never purchase anything from Comet again, there customer service/satisfaction is very poor.
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