No one has any idea what is going on in this company. Placed an order online and it took me 3 phone calls each of which the phone line was "accidentally" cut at least 1 time during each call. Was simply asking for the vat on my invoice to be removed as I am registered for VAT in Malta and the order was to be exported. No one had any idea this was the Law. There customer services line is constantly a voicemail, you have to press to go through to sales for someone to answer.
When on the 3rd phone call I was expressing my discuss at the service the girl said "all I can do is apologise" and put the phone down on me again!! If it wasn't for that I probably wouldn't have taken the time to write this but everyone should be made aware of this "tin pot" outfit. I find it shocking they profess to sell to the trade only with such unprofessional service, I have received better from market place sellers. It has taken them a week to process an order god knows how long it will take to receive.
To summarise shockingly bad service and uneducated staff.
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