When purchasing items online I am actually inclined to check or ask the seller to make sure the courier is not actually City-link - only used them 3 times and each time has been nothing but hassle and trouble. Cards not being left, the online tracker not really baring any relation to where the parcel is, actually being home when they noted they "attempted to deliver", having to drive halfway across the country and that's not to mention the time it takes to get through to their call centre when there is an issue (which there most likely will be!) -I'd set aside a good hour of your life if you ever want to speak to them.
Guess their nickname sums their business practice up the best, just substitute a word beginning with "sh" and ending in "ity" for city and you've got it!
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