It is nice to see that Yodel are finally starting to take customers comments on board and now are responding to customers specific enquiries/complaints. I had myself previously been through hell with the way yodel handled things in the past on 4 different occasions, one of my items which was marked for NDD did the grand tour of the British Isles clocking over 800 miles from a depot within 10 minutes drive from my house, another being damaged in transit to imaginary calling cards being left when there had been people in the house all day.
Anyway this time around couldnt have been much better, big improvement Yodel, lets hope that you can start to change the views of other customers who have also been so badly let down in the past. Changed my view from 1/5 to 3/5 so please lets hope it continues.
will be my choice of delivery when shopping with Very and other companies on eligible items, if an item doesn't offer collect+ then I will buy the item elsewhere.
Collect + delivered on time and more securely than yodel, who certain staff seem to enjoy a kick around with customers parcels (this can be seen on youtube) its so easy to use collect+ when collecting from your local shop and at least you will know that your parcel is safe. Yodel home delivery couriers(not all, just the incompetent ones and there are many) can just continue whatever it is they do swinging from light to light or more like tree to tree like the baboons they are. no wonder they are rated 36/36 uk courier services with a score of 0.8/10
Keep up the good work collect + and please never take a leaf out of their book.
Tom Howden found this review useful
Ordered 3 items from Bissell Direct and was very impressed with the speed and quality of the delivery, was supposed to be within 4-5 working days but arrived within 24hrs of ordering, sending me a text when they were within an hour of delivering. Having had very bad experiences in the past with other courier services such as Yodel/HDNL and Hermes this was a welcome breath of fresh air as far as couriers go.
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