The staff were rude and hostile. They badgered us into extending our insurance saying how dangerous it was Italy to drive etc. Ripped us off by charging us for a full tank of diesel even though we only had the car for five days and used less than half a tank. Then wanted to charge us a fine of 35 Euros for brining back the car late even though we had phoned and explained why we were going to be late. Terrible terrible terrible
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