Stinus Andersen´s profile

Reviews (2)

Takeaway.com

Not what I ordered

We had got home late but fancied staying up with a few more drinks. Ordered vodka and a bottle of Chardonnay, Ie white wine. Paid on credit card.
Took an hour to arrive (this is for drinks not food which require cooking and usually arrives faster). Vodka was the cheapest of the cheapest. Marked up over 100% over shop price. No wine. AND expecting payment at the door! Extreme unimpressed.
Driver finally got payment confirmed and left a bottle of red instead.
Possibly the worst bottle of red wine ever, I wouldn't even use it to cook.

Charge me the real prices, show me exactly what I get, make it good and charge me for the delivery instead in a separate charge

Will never use again

15 February 2014

Reply from takeaway.com

Dear Stinus,

Thank you for the review. We are very sorry to hear you were not happy with your takeaway.com experience. The delivery and the correct orders are the responsibilities of the takeaway. We suggest a delivery time of between 45 minutes to one hour so your delivery time did fall within this time period. With regards to the bottle of wine we hope you discussed this incorrect order with the takeaway in question.

With Kind Regards
The Takeaway.com Team

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Stinus Andersen´s profile

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Stinus Andersen
Reviewer
1972
Manchester, United Kingdom

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