This company sells so many different types of batteries that I managed to get one letter wrong on the order when I clicked on what I thought was the correct watch cell battery on the web site.
I got the original order by Royal Mail by return and reported the incorrect order (my fault NOT their's!) immediately. I paid for the extra cost of the correct batteries by phone, sent the wrong ones back and by return again got the correct ones and a receipt for the new ones. Very very slick operation!
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