I booked a FOUR star secret hotel on Last-minute.com - it turned out to be an elderly somewhat run down Holiday Inn (which only rates itself, generously, as 3 star)!! The price was even higher than their regular rate!
When I complained I got the standard, no refund response
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.