V´s profile

Reviews (1)

coffeehots.net

Best price but can not check order instantly. Be patient!

This is my revised review. I was looking to buy lego for my kids and coffeehots.net had the best price ever! However it is hard to check my order and it took a long time for the customer support to returned my email that made me very nervous at the beginning. I ordered 3 lego sets from the coffeehots.net. I received an email the following day showing that one of the lego had been shipped and the other two was delayed. The email also provided me with a tracking number however without any information about the delivery company. I tried to check my order from their website but it didn't show my order at all. When I tried to put my tracking number to FedEx it showed that my order was delivered a few days ago. Since I haven't received anything and I never use this company before I was became nervous and tried to email the company. It took a long time before the customer support emailed me back. They told me that my other 2 order was temporarily out of stock and asked if I rather canceled those two. They refund my money back promptly and provide me with a coupon for the next order. I received my lego set in a week with a best price ever. If they improve the customer service and answer the phone I would definitely give 5 STARS! Having dealing with this company I know that despite a few of other reviewers complaint that they never received the order, I think they did but never revised their review. I would use this company again in the future.

V´s profile

profile image of V
V
Reviewer
Female, 1967
San Carlos, United States

About