Sergel Alexis´ profile

Reviews (3)

Confidence in MP restored....!!!

Usually you guys are great but I had one issue with delivery and now my package is lost. All your Paul your customer support guy could say really is "if it turns up let us know we will refund you". I dont want a refund I just want my package. It was refused at my old place of work as I am no longer there which means the post man took it back. Therefore they should have returned to you.

I'm appalled as I order from you off and on, so I guess now that I am £30 out of pocket that will leave a bitter taste in my mouth and I wont do so again.

Thanks so much...

-----------------------------------------------U P D A T E -------------------------------------------
I had a bad experience recently which I realise now was down to a few individuals and technology. Without going into too much detail my order was promptly sorted out once those that actually care about good customer service and the reputation of MP looked into the issue with my order.

My confidence is now restored & I appreciate that I even received a letter formally apologising for the delay in receiving my order.

Thanks MP & well done and the supps seem to be helping too!!!

Kinetica Sports

Promising products & above and beyond customer service

I wrote an earlier review as there was a mix up in my previous orders. However Kinetica has gone above and beyond my expectations to show that customer service means a lot to them. My order was promptly sorted out and delivered without hassle and I really appreciated the extra goodies included as a gesture of good will. I want to try the Oat gain as the ingredients struck me as being very beneficial compared to dextrose that is used in most other products. However £79 for 30 servings is a little high for me so will take a while to save for that and try it. The RTD shakes however are great and the 2 for 1 deals that are on the website are spot on.

Thanks again for great customer service and restoring my faith in your products..!!!


Always delivers on time

Happy with the service, bought my 2 pair of shoes from here and delivery was always prompt. Needless to say when looking for shoes I check the prices here first too as always competitive.

Sergel Alexis´ profile

profile image of Sergel Alexis
Sergel Alexis
Male, 1973
United Kingdom