Peter Connolly´s profile

Reviews (1)

DX

Worst courier service ever!

Where do I start about this crowd of muppets! Left a tracking number that doesn't work online or on the phone! When fails on the phone you are but in a queue which I hung up on after 45 mins. Have tried all Morning and no joy! my partner rang their complaints department and got a patronising woman who rang the depot and told me it will be three or five so will probably be 8 if it arrives at all today! Will never use these guys again! Avoid like the plague!

06 September 2012

Reply from DX

Apologies that you have had such a poor experience. We certainly take these reviews seriously and take on board your comments.

We shall investigate how this happened. Did you receive your delivery in the end? If not, let me know at c.griffiths@thedx.co.uk. Additionally, if you would like to write a formal complaint to DX, please send to customer.concernsdxs@thedx.co.uk and we will pick that up.

Once again, apologies for the poor experience.

If I can be of any further assistance, please let me know.

Chris, DX

Peter Connolly´s profile

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Peter Connolly
Reviewer
1977
United Kingdom

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