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Never ever going to use them again!!!!

I placed an order 09 August for a Ideal Standard Moments semi counter top basin 580 mm supposed to be picked up not delivered 26 August and they still didn't managed to get it...
I had to call on a daily basis until yesterday when they said that i will have it tomorrow and i asked has the product been dispatched ? they said yes!! 31 August when i called they've told me that the factory doesn't have it that it could take one week more and that they couldn't give me a specific day!!! It drove me mad it wasn't even for me it was for a client everything it's so unprofessional about them...I asked to speak with the manager and i told her I WOULD NEVER DO THAT TO A CLIENT OF MINE!!!!
So please avoid to have contact with this company!
They simply do not care about the clients!

Catalina Costiuc´s profile

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Catalina Costiuc
Northampton, United Kingdom