waited in all day on a saturday for 10 hours waiting for a bed that never came, despite calling them (and waiting 15mins in a queue) to be told by the advisor that the bed was out for dispatch therefore would definitely be with me by 5:30pm however nothing came.
And when I managed to speak with them on the monday I was told the delivery driver didn't know where I lived......
however the gentleman I dealt with was very polite and apologetic and arranged convenient delivery for me again.
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