Richard Oerton´s profile

Reviews (1)

Alton Garden Centre

Almost a scam

I ordered a Ryobi sprayer from your website. When it arrived it has no battery and no charger. There was no warning whatever, on the website page displaying the sprayer, that these items had to be bought separately at considerable extra cost. There was no attempt to direct people to any page offering these items, and subsequent enquiries showed that you were unable even to supply a single battery and charger suitable for use with the sprayer.

Your behaviour over this is totally unacceptable.

17 September 2012

Reply from Alton Garden Centre

Product page clearly states that the battery is sold separately. Offered the customer the opportunity to return the goods, however no response was received.

Richard Oerton´s profile

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Richard Oerton
United Kingdom