They changed my one week old ipad with a cracked screen for free, even without the applecare plan. Actually I had to ask at two different apple stores, because the first one wanted me to pay 300 usd for a new ipad. However, the second place just asked me to get applecare plus and they would replace it for free. 99 usd and 30 minutes later I had a brand new ipad!
I am so pleased with the sales rep and manager at Apple store in Miami beach that helped me! Many thanks!
Kristoffer Pouls found this review useful
I am very disappointed on the hertz staff at the counter at Orlando international airport that arranged my rental. I asked if ldw and lis was included in the rental and she said "no, only the mandatory primary insurance is included" then she mentioned something about no fault-rule in Florida and an additional 160 usd was needed in order for all costs in an accident should be covered. Now looking at the details in the contract I realised that ldw and lis was in fact covered. The additional charge was for personal accident, effects and road service. This was not what she told me. I contacted the customer service and have still not heard from them, but I received a confirmation letter that they at least received my complain.
I have used Hertz only once before, but I will never use them again.
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