Farid Bonawiede´s profile

Reviews (3)


Cracked ipad screen

They changed my one week old ipad with a cracked screen for free, even without the applecare plan. Actually I had to ask at two different apple stores, because the first one wanted me to pay 300 usd for a new ipad. However, the second place just asked me to get applecare plus and they would replace it for free. 99 usd and 30 minutes later I had a brand new ipad!

I am so pleased with the sales rep and manager at Apple store in Miami beach that helped me! Many thanks!

Kristoffer Pouls found this review useful


The sales rep lied and sold me an insurance cover I didn't need

I am very disappointed on the hertz staff at the counter at Orlando international airport that arranged my rental. I asked if ldw and lis was included in the rental and she said "no, only the mandatory primary insurance is included" then she mentioned something about no fault-rule in Florida and an additional 160 usd was needed in order for all costs in an accident should be covered. Now looking at the details in the contract I realised that ldw and lis was in fact covered. The additional charge was for personal accident, effects and road service. This was not what she told me. I contacted the customer service and have still not heard from them, but I received a confirmation letter that they at least received my complain.

I have used Hertz only once before, but I will never use them again.


Easy and cheap

My booking through hostelbookers was way cheaper than booking directly through the hostel. And the deposit was in fact smaller as well. Great site and fast confirmation letter!

Farid Bonawiede´s profile

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Farid Bonawiede
United Kingdom