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Reviews (8)

Simply Paving

good price. good blocks.poordelivery.so so customer servie.

Usual poor delivery storey, stayed in all day at 5pm had to ring up to check where it was, lady said she'd check and ring me back...she didnt. no reply and had to ring again the next day to check, was told delivery company had rang me (they hadnt). These are very small problems that have a big impact on the overall impression of a company and have very easy solutions. I work in delivery logistics ..all it would take is a text from driver at say 12 pm saying "sorry your delivery will be am tomorrow" then ...I haven't wasted all day..I dont have to ring and check...the company doesn't have to chase the driver...or not call me back... one txt everyones happy.. then you get a 5 star review. Blocks are nice by the way.

26 November 2013

Reply from Simply Paving Ltd

Dear Customer

I apologise for the situation with your delivery and we at Simply Paving are just as fustrated as yourself regarding the deails. The hauliers did not inform us that your delivery was not going to be made to you on the correct day so we were unaware of this untill you telephoned for an ETA. My colleage was informed by the haulier that they were unable to fulfil your delivery on the agreed date but they had arranged with yourself to deliver the following morning. My colleage would have certaianly have returned your call but we were informed they had liaised directly with you. We have discussed this at length with Management at the hauliers as we are always looking for ways to improve our service to our customers, they could have informed ourselves at Simply Paving who would have advised you immediately. Once again please accept our apologies and we are pleased you like your product.

Thank you

Suzanne
Simply Paving

drinkstuff.com

very good indeed, very proffesional.

our order had a damaged item(through post) this was replaced no quibbles next day delivery. couldn't ask for a better service.

Affordablemobiles

wow.. first time a phone has actually turned up next day.

Very impressed, I order 3 phones every year for me and family members, I always expect to be disappointed with next day delivery promises but this company delivered. Ordered at 9pm the night before and a knock at the door 10am next day, if your a phone geek like me this service is very important. Also had the cheapest contract. Direct from orange was £10/month more expensive.

Lenstore

cheap, quick, reliable

very good easy service

Sport and Leisure UK

v good price

The only slight negative is the fast 24 hour despatch was about 7 days, but it was worth the wait, the multigym is by far the best value for money out there, supersmooth cables, plenty of weight and good heavy gauge frame, i would have happily paid 400 for this unit.

Saxon Furniture Ltd

dont go anywhere else

if you want a chesterfield i wouldnt go anywhere else. Beautiful furniture.

Dialaphone

never had a problem

Been using dialaphone for ten years now never had problem,

Bikesdirect365

very good

ordered a kingston ladies bike, they sent the wrong colour but it was far nicer than the one we ordered anyway, quality of bike is superb, if your thinking of getting a pendleton from halfords as we were, dont bother, get this its easily as good and 100 quid cheaper.

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