Fiona Mortimer´s profile

Reviews (2)

Mazuma Mobile

Con men

Sent my Sharp 903 off to you at a value of £23. All intact with battery. You refused to pay the full amount on the pretenses that the battery was not installed and would only offer a small amount trade in, this I found strange as up to the day of postage the phone was being used & battery fully charged. I asked for the phone to be returned and discovered when I received it back that the battery was in fact installed as I suspected. When I checked the trade in price of the phone later I discovered that it no longer had a trade in value. I had an agreement with you at £23 trade in which I fulfilled my side by sending the phone complete, but you failed to keep yours.

16 January 2014

Reply from Mazuma Mobile

Hi Fiona

Thanks for your review and sorry to hear you are unhappy with our service.

We can confirm that one of the three phones received from your (Sharp 903) was received without a battery. We have checked our engineers report to confirm this. This phone was returned to you free of charge and the other two phones were paid in full via same day bank transfer.

We hope this helps.

Mazuma Mobile

Chemist Direct - UK's Online Pharmacy. Fast, discreet & secure.

excellent value , reliable & trustworthy

Great value for money. Excellent delivery time. I would use them time and time again.

Fiona Mortimer´s profile

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Fiona Mortimer
United Kingdom