Gareth Mitchell´s profile

Reviews (4)

BestBathrooms.com

Very good product, great price and delivered quickly

Ordered a Premium Chrome Curved Heated Bathroom Towel Radiator Rail 1000mm x The delivery was very quick and the product looks very good. It works well and I'd certainly recommend this to anyone searching for a decent sized chromed towel warmer. It pumps out at a rate of over 1000 BTUs so it is more than up to the job of keeping a small bathroom or wc at a pleasant temperature.

BigBathroomShop.co.uk

Average service

Bought a full bathroom suite for a customer. The delivery was next day even thoughit said 3-5 days so I wasn't on site when it arrived. The loo seat wasn't delivered so was sent later and arrived without fittings leaving customer's finished bathroom with no loo seat. Bath had no wall fixings or mounting points and staff had zero product knowledge. Very poor all round and would not recommend to anyone. The contact number is shared by [Link] who, from experience, share same poor aftersales service.

11 February 2013

Reply from BigBathroomShop.co.uk

Hello Gareth,

Thank you for your feedback,

I am very sorry to hear the delivery was not complete. I can see the item was replaced for you as soon as you reported this to us.

I would also like to apologise that you felt you did not receive the customer services expected, this is not our normal practice for our business and this will be investigated further.

Kind Regards
Clare
The Bigbathroomshop.co.uk

New Career Skills

Good value. Very good facilities and helpful, friendly tutors

Having inspected the training centre at Chandlers Ford before signing up I knew what to expect from the facilities and was happy with what they had to offer. The workshops are very good but I feel the order of the workshops is not synchronised well with the academic study content. Also I found it quite tricky to complete the course quickly because the lack of availability of later workshops. I found the staff (tutors and administration) to be very friendly and helpful. I believe it would be more useful to have some extended periods of Work Experience towards the end of the course. I know that companies seek reluctant to offer placements but from my experience where I had to go self employed due to the lack of recruitment in the industry, I found that lack of 'realworld' experience has made my learning curve very steep. That said, I really enjoyed the course and found that the training was excellent. NCS suffered with cover on some of the workshops but quickly arranged for cover.

Victoria Plumb

What service?

Ordering on VP is very simple and prices are very competitive. It's a shame that the process was let down by the telephone support line whom I called because of a set up issue with my account. I was dealt with in an off hand abrupt manner and the promised email to solve my problems didn't happen until a day later. Luckily I didn't lose tge business because of the delay.

Gareth Mitchell´s profile

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Gareth Mitchell
Reviewer
United States

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