I ordered a bike online on a Saturday afternoon from Tredz after being really impressed by the online 'live help' chat to help me select which bike to buy. I was amazed to get a phone call just an hour or so latersaying that my bike would be delivered Tuesday.
I stayed in all day and sadly nothing arrived. After contacting TNT and eventually speaking to someone who was interested in my problem I was promised it the next day before 2pm. I stayed in again but nothing! More phone calls to TNT and they eventually "found" the bike at my local depot and delivered it within the hour.
The bike is superb and was just what I wanted - and at the best price I could find. I got it a day later then expected, but hey, what's one day when other online sellers can't deliver within a week!
Tredz were amazing throughout the pre-ordering and ordering process and were most apologetic over the delivery problems - but it really wasnt their fault that their courier let them down.
I will definitely buy from Tredz again.
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